PRIVACY POLICY

Data Controller

Coldwater United Seafood ApS
CVR no.: 12593945
Østerbæk 35, 9310 Vodskov, Denmark
Email: order@coldwaterseafood.dk
Phone: +45 98 29 10 42

Coldwater United Seafood ApS (“Coldwater United Seafood,” “we,” “us”) is the data controller for the personal data collected and processed when you visit our website or contact us.

What Are Personal Data?

Personal data is any information that can identify an individual, such as name, address, email address, IP address, or other information that can be linked to a single person.

Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

1. Website Operations and Statistics

   • When you visit our site, technical information (e.g., IP address, visited pages, time of visit, browser type) is collected. This is used for site maintenance, error correction, and statistical analysis.

   • Legal Basis: GDPR Article 6(1)(f) (legitimate interest in improving and optimizing the site).

2. Cookies and Marketing

   • If we use analytics (e.g., Google Analytics) or marketing cookies (e.g., Facebook Pixel), this is done only with your consent.

   • Legal Basis: GDPR Article 6(1)(a) (consent).

Data Retention

• Contact form submissions are stored only as long as needed to handle your query and any subsequent relationship. Generally, data is deleted after 12 months, unless it is part of a contractual relationship.

• Technical log data (e.g., IP addresses) is retained for a limited time (typically 30 days) and is used only for operations and security.

• Cookies are retained for the durations specified in our cookie policy.

Sharing and Recipients of Data

We do not share your personal data with third parties unless necessary for website operation or required by law. We do use data processors (e.g., hosting providers, IT vendors, analytics or marketing tools), who act only on our instructions, under data processing agreements that comply with GDPR.

Transfer to Third Countries

If we use services from providers outside the EU/EEA (such as Google or Meta), your data may be transferred to third countries (e.g., the USA). We ensure such transfers are based on valid transfer mechanisms, such as the EU Commission’s Standard Contractual Clauses (SCCs).

Your Rights

You have the right to:

• Access the data we process about you.

• Request correction, deletion, or restriction of processing.

• Object to our processing.

• Receive your data in a commonly used, machine-readable format (data portability).

• Withdraw consent at any time (if processing is based on consent).

You can exercise these rights by contacting us at order@coldwaterseafood.dk

Complaints Procedure

If you are unhappy with how we process your personal data, you are welcome to contact us at order@coldwaterseafood.dk

You also have the right to lodge a complaint with:

The Danish Data Protection Agency
Carl Jacobsens Vej 35,
2500 Valby, Denmark
www.datatilsynet.dk